VALUE BACK PLAYER PROGRAM

Frequently Asked Questions

1. What is the Value Back Player Programme?
2. How do I earn Player Points?
3. How will I know my Player Points earnings?
4. How do I maintain my level?
5. What happens when I don't earn enough Player Points for the month?
6. What is Walk Of Fame status?
7. How do I maintain Walk Of Fame status?
8. Do I have to wait a whole year to get the Walk Of Fame status?
9. When and how do I get paid through the Value Back Player Programme?
10. Can I earn a bonus while on the Value Back Player Programme?
11. Do I get paid for my first month on the Value Back Player Programme?
12. Where do I sign up to be on the Value Back Player Programme?
13. How are Cash Back percentages calculated?
14. I have more questions

1. What is the Value Back Player Programme?
   The Value Back Player Programme rewards loyal HollywoodPoker players with Cash Back.
   
   
2. How do I earn Player Points?
   You earn Player Points by playing cash games or ring games and tournaments that have a buy-in fee. View our Points Earning charts here...
   
   
3. How will I know my Player Points earnings?
   You can check your Player Points earnings in the 'My Account' page.
   
   
4. How do I maintain my level?
   You can maintain your level by accumulating the stipulated Player Point requirements for each level.
   
   
5. What happens when I dont earn enough Player Points for the month?
   If you do not earn enough Player Points to maintain your current level, you drop to a lower corresponding level. For example, if you are currently a Platinum Medalist but you only earn 2900 Player Points the following month, you become a Gold Medalist.
   
   
6. What is Walk Of Fame status?
   Walk of Fame (WOF) status is an Annual Recognition Programme for players who earn more than 12,000 Player Points a year. This programme provides players with an increased level of rewards and value back.
   
   
7. How do I maintain Walk of Fame status?
   To maintain Walk of Fame level players must earn at least 1,000 points per month. Players failing to maintain the minimum Player Points requirement may lose Walk Of Fame status.
   
   
8. Do I have to wait a whole year to get to the Walk Of Fame status?
   No, as soon as you attain 12,000 points within a 12 month period you attain Walk Of Fame status.
   
   
9. When and how do I get paid through the Value Back Player Programme?
   Your Cash Back is paid within the first 7 days of each month directly into your 'My Account'. You are paid Cash Back for your previous month's earnings.
   
   
10. Can I earn a bonus while on the Value Back Player Programme?
    Player Points earned while on a bonus will not count towards Cash Back rewards.
    
    
11. Do I get paid for my first month on the Value Back Player Programme?
    A player may opt in for the Value Back Player Programme at any time and will receive the appropriate amount of cash back in the next monthly payment cycle. Note- Player Points earned while on a bonus will not count towards the Value Back Player Programme.
    
    
12. Where do I sign up to be on the Value Back Player Programme?
    Sign up for the Value Back Player Programme by clicking here
    
    
13. How are Cash Back percentages calculated?
    You may calculate your Estimated Monthly Value Back using our calculator here.
    
    
14. I have more questions
    Feel free to contact our highly responsive Customer Support team with any question or concern about our Value Back Player Programme.
    

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