Cashing Out at HollywoodPoker

There are a number of safe and easy methods you can use to cash out from your HollywoodPoker account. We have partnered with the most established, secure and trustworthy payment merchants in the world and made it simple for you to make transactions. All you need to do is go to the Cash Out page and choose your preferred cash out method. Be sure to have your HollywoodPoker password handy for extra security.

*Note that your account must be enabled for Real Money and have real money in it in order to cash out. Some restrictions may apply to promotions participants.

This varies depending on how you choose to receive your cash-out:
NETELLER - usually 1 business day
instaCash - usually 1 business day
Moneybookers - usually 1 business day
click2pay - 1-3 business days
Normal check - 7-20 business days
Couriered Check - 1-4 business days

Business days are Monday-Friday. No processing is done on Saturday and Sunday. If you request a cash-out on a Friday, which takes one business day, expect it on Monday.

A recent network wide decision has removed checks as a cash-out option. However, there are still a variety of other safe and secure transaction methods which are used by players worldwide to transfer money to and from their online gaming accounts quickly and easily. Neteller is one of the most respected and widely used services in the world and we recommend it as an excellent option for our international players. Moneybookers is another popular worldwide service and is particularly favored by Canadian players.

If you would like assistance selecting a transaction service that?s best for you, please feel free to contact our Customer Support Team.

Cashing out from your HollywoodPoker account is free.

Yes. When you have requested a cash-out, the cash-out needs to be processed by our staff, which is done within 24 hours. Before the cash-out has been processed, you are able to cancel it. The money will then be deposited back into your account. This option is listed on the deposit page amongst the other deposit forms, but only if you have any non-processed cash-outs.

There are still many options. You can request a check to be sent to you, by post or by courier. You can also set up a NETELLER account so that you can withdraw your winnings to your NETELLER account, and transfer the money to your bank from there. All withdrawal requests can be done online from our Cashout page. Please note that you must make a deposit from a NETELLER account before you can cash out using NETELLER

Please remember that HollywoodPoker reserves the right to cash-out any funds to the deposit options previously used on the customer account.

At HollywoodPoker the method by which players receive cash-outs will be dependent upon which payment methods have been used as well as the amount of those transactions.

Upon completion of a deposit on HollywoodPoker, your account will receive a "positive credit back balance" towards the chosen payment method, which is equal to the total deposit amount. Upon request of a cash-out, all funds will automatically be sent back to the payment method/s in which you have established a "positive credit back balance" until these balances have returned to zero.

Example:

Customer X has made two deposits ($100 USD through NETeller and $50 through MoneyBookers) onto his/her account.

Customer X wins $300 through poker play

Customer X request a $450 USD cash-out via cheque.

The cashout will be divided into three parts:

NETeller - $100 USD

MoneyBookers - $50 USD

Cheque - $300 USD

HollywoodPoker deposits and cashouts may support multiple currencies and is not to be responsible for any losses on currency exchanges.

The exchange rate used is on the day the deposit or cashout is processed.